Terms and Conditions
Last updated: April 7, 2026
Platform: SLAP (slap.trymbkm.com)
Operator: TRYMBKM ("the Company", "we", "us", "our")
These Terms and Conditions ("Agreement") are a legally binding contract between you and TRYMBKM governing your
access to and use of SLAP. By using the Platform, you agree to this Agreement.
1. Definitions
- Platform: SLAP web application and its services.
- User: Any person accessing or using the Platform.
- Screenshot: Image uploaded for conversation analysis.
- Report: AI-generated analysis and related outputs derived from an uploaded Screenshot.
- Credits: Prepaid tokens used to generate Reports.
- Hall of Shame: Public section for voluntary submissions.
- AI System: Models used to process Screenshots and generate Reports.
- Content: Any uploaded or generated data/material on the Platform.
2. Eligibility, Account Registration, and Data
- You must be at least 18 years old to use the Platform.
- You may register using password-based credentials or supported third-party authentication methods such as
Google OAuth.
- By authenticating, you permit us to collect and use account information needed to establish, secure, and
manage your account.
- You are responsible for maintaining your account security.
3. Nature of Service
- SLAP provides AI interpretation of text-conversation Screenshots.
- Reports are for informational purposes only.
- Reports are not legal, medical, psychological, or therapeutic advice.
- AI outputs are probabilistic and may not reflect real intent or context.
- You remain responsible for any decisions you make based on platform outputs.
4. Credits and Payment
- SLAP uses a prepaid credit model.
- Payments are processed by Razorpay.
- Credits are non-transferable and have no off-platform monetary value.
- Currency display may vary based on timezone-driven localization logic and platform settings.
- Applicable taxes (including GST where required) may apply.
- Credits do not expire while account remains active, unless future policy changes are announced.
5. Refund and Credit Restoration
- No refunds for successfully consumed Credits.
- If report generation fails due to verified platform technical failure, consumed Credits are restored.
- Restored Credits are not cash refunds.
- Restoration requests must be submitted within 14 calendar days to legal@trymbkm.com with transaction
details.
- Exceptional refund handling for verified billing errors/duplicates may be considered.
- Fraudulent chargebacks may lead to suspension/termination.
6. Uploaded Content Obligations
- You must have lawful rights to share uploaded content.
- No unlawful, defamatory, sexually explicit, violent, privacy-invasive, or otherwise prohibited content.
- No minors in uploaded content.
- No content obtained through hacking/unauthorized access.
- You are solely responsible for legal consequences of your uploads.
7. Screenshot Handling and Deletion
- Screenshots are processed for report generation, moderation, and related service operations.
- Uploaded screenshot files are stored temporarily for processing and deleted from temporary upload storage
after analysis completes.
- Generated reports and other derived outputs may remain in your account until deletion.
- Separate retention rules apply if you voluntarily publish content in the Hall of Shame.
8. Hall of Shame
- Submission is optional and user-initiated.
- Public visibility includes non-registered visitors.
- By submitting, you grant TRYMBKM a non-exclusive, irrevocable, royalty-free, worldwide license to
host, display, distribute, and moderate the submitted content while published.
- AI/community moderation applies; content may be removed at Company discretion.
- Users can request removal of their submissions, but if the originating account is deleted, published posts
may instead remain in anonymized form as content from a deleted user.
9. Prohibited Conduct
Prohibited actions include (without limitation): uploading NSFW content, content involving minors, harassment,
nudity, unlawful surveillance content, bypassing security controls, unauthorized automation/bots, commercial
resale without consent, and unlawful use of the Platform.
10. Intellectual Property
- Platform intellectual property remains owned by TRYMBKM or its licensors.
- You retain ownership of uploaded Screenshots.
- Uploading grants TRYMBKM a limited license to process Screenshots and related content to operate, secure,
moderate, and improve delivery of the Service.
- Reports are licensed to you for your personal use unless otherwise stated. You may not resell or
commercially exploit platform outputs without permission.
11. Disclaimer
The Platform is provided "as is" and "as available" without warranties of any kind, express or implied.
12. Limitation of Liability
To the maximum extent permitted by law, TRYMBKM's aggregate liability is limited to the greater of: (a) value of
Credits purchased by you in the previous 30 days, or (b) INR 500.
TRYMBKM is not liable for indirect/incidental/consequential damages, including loss of profits, data,
reputational impact, emotional distress, or relationship outcomes from Platform use.
13. Indemnification
You agree to indemnify and hold harmless TRYMBKM from claims, liabilities, and costs arising from your use of the
Platform, your breach of these terms, or your uploaded/submitted content.
14. Termination and Data Deletion
- To request data deletion: you may request complete account termination and deletion of your
stored account data by emailing legal@trymbkm.com.
- Account deletion requests currently enter a 30-day grace period before permanent deletion is completed.
- Unused Credits may be forfeited unless required by applicable law.
- TRYMBKM may suspend/terminate accounts for breaches, fraud, or risk.
15. Amendments
TRYMBKM may amend these terms. Material changes are intended to be notified in advance, and continued use after
the effective date constitutes acceptance of revised terms.
16. Severability
If any provision is invalid or unenforceable, the remaining provisions remain in full force.
17. Governing Law and Jurisdiction
These terms are governed by the laws of India. Disputes are subject to exclusive jurisdiction of competent courts
in Chennai, Tamil Nadu, India, unless applicable law requires otherwise.
18. Contact
TRYMBKM
Email: legal@trymbkm.com